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Adjudicators Office |
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The adjudicator acts as a fair and unbiased referee
looking into complaints about HM Revenue & Customs including the Tax
Credit Office and the Valuation Office Agency. We also look into
complaints about the Office of the Public Guardian and The Insolvency
Service. |
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Financial Ombudsman |
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The Financial Ombudsman is the the official independent expert in settling complaints between consumers and businesses providing financial services.
We can look at complaints about most financial matters including banking,
insurance,
mortgages,
pensions,
savings and investments. |
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National Savings Investments (NIC) |
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At NS&I we offer a range of savings and investments to suit different people’s needs. Because National Savings and Investments is backed by HM Treasury, you can rest assured that all your capital is 100% secure however much you invest.
Come and see which investment suits you.
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Pensions Ombudsman |
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We investigate complaints about how pension schemes are run. Our service is free and open to people who have a complaint against those responsible for the running or administration of pension schemes.
We can also consider some issues from managers of pension schemes. |
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Pensions Service |
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The Government has set up The Pension Service to
improve the service you receive, whether you are already a pensioner or
are planning for your retirement, no matter how far off it might be. We
provide a face to face service in a place that is convenient for you or
in your own home. |
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Tax - Inland revenue |
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The HM Revenue & Customs collect the bulk of UK tax
revenue and helps to support families and workers through the benefits
and credits we administer. We are here to ensure the correct tax is paid
at the right time. We pay & administer child benefit, child trust fund
and tax credits. |
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Work and Pensions Dept |
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The Dept for Work and Pensions promotes opportunity and independence for all through modern, customer-focused services. We help people to achieve their potential through employment, so that they are able to provide for their children and to work and save for secure retirement.
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DirectGov (all government sites) |
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Directgov aims to provide easy access to government information and services.
Subjects Directgov can help with include:
booking your driving test,
finding a job,
paying your road tax, renewing your passport,
finding local services such as NHS clinics, solicitors and nurseries |
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Financial Services Authority (FSA) |
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The Financial Services Authority is an independent body that regulates the financial services industry in the UK. The FSA is accountable to
treasury ministers and through them to Parliament. It is operationally independent of
government and is funded by the firms it regulates. |
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National insurance contributions |
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Anyone who is aged between 16 and state pension age (currently
60 for a woman and 65 for a man) may have a liability to pay National Insurance
contributions. The inland revenue national insurance office safeguards and
maintains accurate national insurance accounts. |
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