Snowman and snowdog design you can personalise this mug with 1 line of text with 20 characters and a name of up to 12 characters at the front the reverse of the mug can be personalised with a message over 4 lines of text with up to characters per line all text will appear as entered the perfect way to enjoy a warm christmas drink'! '.strtoupper('t')his mug makes an excellent gift for any fan of the snowman and the snowdog'. '.strtoupper('p')ersonalise this mug with a name of your choice and a message at the back for a personal touch.how to personalise your product1'. '.strtoupper('p')lace your order2'. '.strtoupper('y')ou will receive an email from dunelmpersonalisedmemento'. '.strtoupper('c')o'. '.strtoupper('u')k within 1 hour to add your personalised message'. '.strtoupper('i')f not received, please check your junk folder.3'. '.strtoupper('o')nce received, follow the link within the email.4'. '.strtoupper('t')ype your message into the fields on screen and click on the preview button to review the personalisation.5'. '.strtoupper('o')nce checked and happy, click submit.6'. '.strtoupper('p')roduction of the order will commence.please note the content on a personalised product will be produced exactly as you enter it, including spelling and capitalisation'. '.strtoupper('p')lease ensure that all details, especially the personalised text, are correct before clicking submit'. '.strtoupper('a')ccents, special characters and emojis are not accepted'. '.strtoupper('o')nce the personalisation has been submitted, the order cannot be amended or cancelled'. '.strtoupper('i')f the personalisation is not submitted within 3 days, the order will be automatically cancelled'. '.strtoupper('w')e do not permit personalisation that infringes copyright laws, is indecent or offensive, or contains language deemed to be abusive, threatening, or defamatory'. '.strtoupper('f')ull content rules can be viewed on the personalisation terms and conditions page'. '.strtoupper('o')rders that do not follow these rules will be refused'. '.strtoupper('b')y ordering a personalised product, you are agreeing that your details name and contact details, including address and the details that you provide of any other party, such as the recipient of the personalised product, can be shared with our third party supplier who provides the personalisation service only for the purposes of completing the personalisation service and delivering the product to you or the recipient.